Updated 09:56 PM EST, Sun, Dec 22, 2024

iPhone 5 Recall: Faulty Batteries Prompt Action; How to Check if Your Phone is Affected

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Batteries have always been one of the most interesting inventions known to man. As technology has progressed they have gotten smaller and become more efficient. An iPhone is a relatively small device but its battery is extremely important for conserving energy and making sure that you're not in the middle of nowhere when it dies. The trouble arises when the manufacturer has put a faulty battery in your device. Have you noticed that your iPhone can hardly hold a charge? You might qualify to receive a brand new battery in Apple's latest recall.

Although Apple says that the recall is limited too "a very small percentage" of iPhone 5 smartphones, users might be entitled to a new battery if they begin experiencing terrible battery quality with constant charging required.

The recall is limited to those iPhone 5's purchased between September of 2012 and January of 2013. To further hone down the recall, Apple has discovered the exact range of serial numbers that could be affected.  In order to access your serial number, go to Settings > General > About > Serial Number. After doing so, go to the Apple website and type in the serial number to determine whether your phone is eligible.

Over time, the constant draining and charging of a battery takes its toll. Old phones and other electronic devices are notorious for sucking down power the longer they are used. Even if you haven't noticed your battery acting poorly, why not go get a new one if you're eligible?

If you have determined that you are eligible and wish to pursue a new battery, there are three options for doing so. Firstly you can make an appointment at your local Apple store and go straight to the source. There are also Apple authorized service providers listed here, who can take a look at the phone. Lastly, by calling Apple technical support, they will direct you to the quickest way to have your phone back up and running.

With millions of phones being manufactured, it's understandable that recalls must happen every now and then. Although it is a hassle, Apple is generally more than willing to fix whatever error occurred. 

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