Battlefield 4 has suffered immensely from various problems ever since it was launched, ranging from bugs that break the game along with server issues that making playing the online components of the game much more difficult than they need to be. Now, EA has addressed complaints about the server issues for the game during their third quarter financial earnings conference call and explained why the company was so unprepared for the problems when they arose.

As IGN reports, during a question and answer session during the earnings conference call EA executive vice president Patrick Soderlund claimed that EA was not aware of the game's problems, in part due to the sheer size of the game's launch as well as the amount of platforms the game was available on.

"Based on our pre-launch testing and beta performance, we were confident the game was ready when it was launched. Shortly after launch, however, we began hearing about problems from our player community, and the development team quickly began to address the situation. The challenge that we've faced with Battlefield 4 were different from anything that we've seen before with other games. There were different issues that only manifest its scale in the post-launch live environment. We're taking multiple steps to evaluate what occurred and incorporate those learnings into our development process for future products, so we don't experience the same problems again," said Soderlund. 

The CEO of EA, Andrew Wilson, similarly stated that the game has turned a corner thanks to the hard work that DICE has put into the game.

"Launching Battlefield was a complex effort, with our teams at DICE delivering a massive game packed with innovative new features for players on next-gen consoles, current-gen consoles and PC...Shortly after Battlefield 4 went live, we began hearing from some players in the community who were experiencing issues with the game. The Battlefield team acted swiftly to address the issues through game updates, and they continue to make refinements as part of our live service to ensure a great game experience for all Battlefield 4 players. Battlefield 4 is an amazing game in size, scope and gameplay, and we're confident that gamers will be playing for a long time to come," said Wilson.

While Battlefield 4 may be better than it was before, considering that the game has been available since October 2013 it should not have taken the game this long to fulfill its potential.