Just when people were starting to make purchases and great deals for their PlayStation consoles, the PlayStation Network (PSN) experienced system problems and was inaccessible on Black Friday.

Independent said the network went offline, making players unable to access online services during one of the most important shopping days before the holiday season.

It also noted that Sony's online services experienced various problems. "As well as the online gaming part of the service, PlayStation's video, music and store services are all down too," added the same report.

The company assured customers that their people were already working on the issue and asked for patience.

According to USA Today, this was bad timing, especially for individuals who wanted to grab discounts on great offers on titles like "Call of Duty: Black Ops III," "Metal Gear Solid V: The Phantom Pain," and "Destiny: The Taken King Legendary Edition," as well as a few movies.

Dozens of individuals were reportedly complaining on social media for not being able to sign into the PSN on Friday, Venture Beat reported.

Meanwhile, Express detailed that frustrated customers have started complaining of the glitch at 3 p.m. (U.K. time) which was immediately recognized by the company, who said "You may have some difficulty launching games, applications, or online features."

The same report said that the only service available on Friday was the PlayStation Now, which is a streaming service allowing players to play old PS3 titles.

Express said the problem was experienced by PS4 and PS3 users in the United Kingdom, Europe, and North America.

The issue was said to have been resolved early Friday afternoon, as noted and confirmed by USA Today, but it said that no explanation was given by the company for the problems.

USA Today added that this is another setback for the company after the 2011 incident when hackers cleared personal user data from Sony's network.

It was detailed in the earlier Huffington Post that intruders accessed user accounts on the PSN four years ago which was considered the second biggest attack on Sony in 2011.

This prompted Sony to lock about 100,000 accounts for security purposes.

"PSN was hacked again last Christmas, knocking out the service for a few days. A group called Lizard Squad claimed responsibility. It also claimed to temporarily down Microsoft's Xbox Live network," added USA Today.

There is an estimated 65 million PSN members all over the world and 10.9 million of them pay $50 annually for a premium subscription.